Returns & Refunds
Easy returns and hassle-free refunds within 30 days of purchase.
Return Window
- • 30-day return window
- • Items must be unused
- • Original packaging required
Return Process
- Login to your account
- Select items to return
- Print return label
- Drop off package
Refund Process
- • Process within 5-7 days
- • Original payment method
- • Full product cost refunded
- • Shipping fees non-refundable
Non-Returnable Items
For hygiene and safety reasons, the following items cannot be returned:
- Intimate apparel
- Personal care products
- Opened beauty products
- Custom-made items
- Downloadable digital products
- Gift cards
Our Return Quality Promise
We stand behind the quality of our products. If you receive a defective item or if it's not as described:
- We'll provide a prepaid return shipping label
- Extended 60-day return window
- Priority processing of your refund
- Option for immediate replacement
- Dedicated customer support assistance